Contact Us


We are headquartered in Charlotte,
North Carolina.

Essex Software, LLC
9935D Rea Rd, Suite 131
Charlotte, NC 28277 USA

Get in touch with us.

We're excited to hear from you! Whether you're a potential customer, a Multi TIFF Converter veteran, industry pro, curious tester, or guest blogger, we would love to be in touch with you. Please don't hesitate to reach out with questions, comments, feedback, or just a quick hello.

Contact Our Support Desk

Contact Our Sales Department


We respond promptly to support requests. Normally, we are able to respond to most requests within 24 hours or sooner (often within an hour).

Before contacting technical support - please take a moment to look at our Frequently Asked Questions page and our Help Page.

Some customers have anti-spam/firewall software that may block normal emails. If you purchased our products and haven't received your email confirmation, please contact us providing an alternate email where we may contact you.